Edna O. F. Reid

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Introduction The World Wide Web contains a huge amount of interconnected Web pages that are authored and made available by millions of different individuals. Consequently, it provides new opportunities for using the hyperlink structure as a creative data source for identifying and analyzing snapshots, continuously and historically, of a company's implicit(More)
This paper describes an exploratory, qualitative study of a process for extracting, identifying and exploiting an enterprise's implicit (less visible) web communities using link analysis. By identifying the implicit communities' relationships to a specific enterprise, the information can be organized into stakeholder groups and used for 'listening' to the(More)
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