Edmir P. V. Prado

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Organizations are currently investing more in information technology to store and process a vast amount of information. Generally, this information does not comply with any standard, which hinders the decision making process. The cause of the difficulties can be attributed to Information Quality (IQ), which has technical characteristics related to the(More)
Organizations need more standardization and efficiency in business process execution, which is leading them to show an increasing interest in the business process management (BPM) approach. Stakeholders and workers from different departments are collaborating to obtain better products/services as a result of the BPM projects, but do not always achieve(More)
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