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Examining the critical success factors in the adoption of enterprise resource planning
TLDR
We present a literature review of the critical success factors (CSFs) in the implementation of enterprise resource planning (ERP) across 10 different countries/regions. Expand
Information systems in supply chain integration and management
TLDR
In this paper, the literature available on IT in supply chain have been classified using suitable criteria and then critically reviewed to develop a framework for studying the applications of IT in SCM. Expand
Application of data mining techniques in customer relationship management: A literature review and classification
TLDR
This paper provides the first identifiable academic literature review of the application of data mining techniques to CRM and proposes a classification scheme to classify the articles. Expand
Empirical examination of the adoption of WebCT using TAM
TLDR
We extended the Technology Acceptance Model to include technical support as a precursor and then investigated the role of the extended model in user acceptance of WebCT. Expand
The application of data mining techniques in financial fraud detection: A classification framework and an academic review of literature
TLDR
This paper presents a review of - and classification scheme for - the literature on the application of data mining techniques for the detection of financial fraud. Expand
Extending the Understanding of End User Information Systems Satisfaction Formation: An Equitable Needs Fulfillment Model Approach
TLDR
This paper proposes a new model with an objective to extend our understanding of the antecedents of EUS by incorporating three well-founded theories of motivation, namely expectation theory, needs theory, and equity theory. Expand
Big data analytics in logistics and supply chain management: Certain investigations for research and applications
The amount of data produced and communicated over the Internet is significantly increasing, thereby creating challenges for the organizations that would like to reap the benefits from analyzing thisExpand
Customer relationship management research (1992‐2002): An academic literature review and classification
Purpose – To review the academic literature on customer relationship management (CRM), provide a comprehensive bibliography and propose a method of classifying thatExpand
A literature review and classification of electronic commerce research
TLDR
We present a literature review and classification scheme for electronic commerce (EC) research. Expand
Application of decision-making techniques in supplier selection: A systematic review of literature
TLDR
This paper provides a systematic literature review on articles published from 2008 to 2012 on the application of DM techniques for supplier selection. Expand
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