Don Ballman

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For years the CHI community has championed the importance of the user in system development. As many of us develop systems, we find that the concept of user involvement is not so easy to implement. Does one always strive to involve the user in the design process? Are there situations when the users should not be involved? What if the user is reluctant to(More)
The gap between theory and practice presents a perennial problem in teaching good interface design. To bridge this gap, we have developed a game that allows participants to prove to themselves how paper prototyping and usability testing can be used to quickly and effectively iterate the design of a product interface. It is an intense, fun, and(More)
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