Dinesh K. Gauri

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The authors are listed alphabetically; all three authors contributed equally to the paper. We are grateful to Arun K. Jain for the secondary data and financial support through the Center for Relationship Marketing at the School of Management, SUNY Buffalo. We thank the Acting Editor Brian Ratchford and three anonymous reviewers for their many constructive(More)
S tandardizing performance expectations across different outlets within a chain, differing in their individual features, their consumers, and the nature of competition they face, can be an onerous task. We develop an integrated, nonlinear, block group-level market share model of store expectations that draws upon the existing trade area as well as store(More)
With increased competitive pressures in the grocery retailing industry, managers have greater interest in measuring the productivity of the stores of their own chain relative to the other similar stores. In this paper, we measure and compare the inefficiencies of major grocery retailers across various formats and pricing strategies using stochastic frontier(More)
The authors are listed alphabetically; all three authors contributed equally to the paper. We are grateful to Arun K. Jain for the secondary data and financial support through the Center for Relationship Marketing at the School of Management, SUNY Buffalo. We thank the Acting Editor and three anonymous reviewers for their many constructive comments.
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