Dick Schoech

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Data mining is the sifting through of voluminous data to extract knowledge for decision making. This article illustrates the context, concepts, processes, techniques, and tools of data mining, using statistical and neural network analyses on a dataset concerning employee turnover. The resulting models and their predictive capability, advantages and(More)
Human service professionals are increasingly pressured to use sophisticated data analysis tools to support service decisions. However, the application of these tools often involves assumptions and nuances that are difficult for the practitioner to evaluate without specialized information. This article helps the practitioner evaluate two different(More)
The traditional incremental approach to computerization presents substantial problems as systems develop and grow. The Data Base Management System approach to computerization was developed to overcome the problems resulting from implementing computer applications one at a time. The authors describe the applications approach and the alternative Data Base(More)
This article examines trends in both computer technology and human services that are encouraging the increasing convergence of these two fields and discusses more advanced uses of computers in mental health centers and public assistance agencies. The authors also present implications for human service professionals and for education and further reserach on(More)
This article presents the results of a 4-year project to develop and test a model for integrating technology into a multi-agency community human services delivery system. "Technology" in this sense refers to both information technology and assistive technology. The project focused on systems change rather than on the creation of comprehensive assistive(More)
Administrators of human service organizations have received substantial criticisms in recent years for not applying “business-like” methods in their daily operations. One common criticism is the failure to use incentives. The authors urge that human service managers operate within a peculiar set of organizational constraints that impinge upon their ability(More)
In the Behavioral Informatics Tomorrow column of our November/December, 1994, issue, we presented an introduction to the basic concepts and techniques of electronic communication via the Internet, as well some resources for behavioral healthcare professionals who already utilize electronic bulletin board services (BBS). Now we offer this more detailed(More)
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