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To support our mission to develop principled, well-educated leaders, in spite of budget cuts and an unpredictable economic climate, The Citadel concentrated efforts to achieve success by optimizing our very best resources - our people. In conjunction with the contract to upgrade our Enterprise Information System (EIS), the college purchased portal software… (More)
Release the full potential of your user services team and drive them to new heights using emotional intelligence as a guide. You and your team already possess untapped skills that will allow you to lead users to new territories and provide superior support along the trail. We will draw on real life examples and discuss how we use emotional intelligence and… (More)