Deborah J. Armstrong

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Organizations today face shortages of IT personnel. We investigated workplace factors in one state government in hope of identifying factors that influence perceived organizational support (POS) within an IT work environment. A combination of job characteristics (challenging job and perceived workload), job stressors (work exhaustion, role conflict, and(More)
To improve our understanding of individual motivations to remain employed in governmental agencies this study focuses on a specific segment of a state government agency workforce. Information technology (IT) employees possess skills that transfer easily to other sectors, which make them an important group when examining factors that influence the affective(More)
Using the Job Demands-Resources Model of Burnout as an organizing framework, this study examines multiple models of the antecedents of emotional exhaustion with the profession among IS workers via a new structural equation modeling software, WarpPLS. Data were analyzed from 293 IS professionals representing various industries across the United States. This(More)
The percentage of women working in Information Technology (IT) is falling as revealed by the 2003 Information Technology Association of America (ITAA) Blue Ribbon Panel on Information Technology (IT) Diversity report; the percentage of women in the IT workforce fell to 34.9% in 2002 down from 41% in 1996. Several studies have indicated this issue is(More)