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Making the structure of software visible during system development helps (i) build a shared understanding of the context for each piece of work, (ii) identify progress with implementation, and (iii) highlight any conflict between individual development activities. Finding an adequate representation for such information is not straightforward, especially for(More)
—Global telecommunication systems are at the heart of the Internet revolution. To support Internet traffic they have built-in redundancy to ensure robustness and quality of service. This requires complex fault management. The traditional hard approach is to reduce the number of alarm events (symptoms) presented to the operating engineer through monitoring,(More)