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What elicitations or requests for information do search intermediaries make of users with information requests during an information retrieval (IR) interaction-including prior to and during an IR interaction-and for what purpose? These issues were investigated during a study of elicitations during 40 mediated IR interactions. A total of 1557 search(More)
Consumer health information has proliferated on the Web. However, because virtually anyone can publish this type of information on theWeb, consumers cannot always rely on traditional credibility cues such as reputation of a journal. Instead, they must rely on a variety of cues, including visual presentation, to determine the veracity of information. This(More)
What elicitation or requests for information do search intermediaries and users with information requests make before and during an information retrieval (IR) interaction-and for what purposes? These issues were investigated in two studies of elicitation during 40 mediated JR interactions-includhtg one study of the user elicitation puqmes and another of the(More)
Research findings from the organizational theory tend to support the position that management uses Information Technology (IT) to maintain existing organizational hierachy and control. Another body of research from information technology advocates suggests that Information Technology's inherent capabilities transform organization hierarchy and control(More)
AbstrAct Web site design that does not conform to emerging accessibility standards and legislation will be increasingly under attack. In order to facilitate Web-based computer mediated communication to the disabled, extensive guidelines and laws are now in place to guide designers of content, development tools and devices and software used by those with(More)