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A classification scheme for content analyses of YouTube video comments
TLDR
We propose a classification schema that can be used to classify user created comments left on YouTube. Expand
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The public library
Public Libraries have changed beyond anyone's predictions in the past ten years and are at a vital stage in their historical development. This timely book is the first stand-alone text to examine theExpand
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Public Library 2.0: Towards a new mission for public libraries as a "network of community knowledge"
TLDR
We propose a new vision for public libraries in the digital age where public libraries can take on this new role to build a network of community knowledge. Expand
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Digital service analysis and design: The role of process modelling
TLDR
A holistic perspective is essential to their effective analysis and design, for beyond technical considerations, there are complex social, economic, organisational, and ergonomic requirements and relationships to consider. Expand
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Freedom of information and 'vexatious' requests - The case of Scottish local government
TLDR
This paper investigates the cost and incidence of Freedom of Information (FOI) requests within councils in Scotland and in particular, the cost of requests which have been defined as ‘vexatious’. Expand
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The Emergence and Impact of Neoliberal Ideology on UK Public Library Policy, 1997–2010
Purpose — The chapter seeks to examine the impact of neoliberal language on the library profession in the United Kingdom. Since New Labour's election in 1997 public service restructuring in theExpand
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Question: Where Would You Go to Escape Detection If You Wanted to Do Something Illegal on the Internet? Hint: Shush!
The background to this paper is the introduction of public access IT facilities in public libraries. These facilities have seen recorded instances of misuse alongside weaknesses in checkingExpand
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Fostering a research culture in UK library practice: barriers and solutions
TLDR
This paper discusses the challenges in creating a research culture in library practice, and as such offers a new debate on what key issues related to research impact on the profession of library and informatio... Expand
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Internet access in UK public libraries: notes and queries from a small scale study
TLDR
A small scale study of internet access in public libraries in the UK . Expand
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Public Libraries and Social Justice
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