David M. Rind

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Using cognitive evaluation techniques, this study examines the effects of an electronic patient record and electronic mail on the interactions of health care providers. We find that the least structured communication methods are also the most heavily used: face-to-face, telephone, and electronic mail. Positive benefits of electronically-mediated(More)
OBJECTIVE Although the patient Internet portal is a potentially transformative technology, there is little scientific information about the demographic and clinical characteristics of portal enrollees and the features that they access. DESIGN We describe two pilot studies of a comprehensive Internet portal called PatientSite. These pilots include a(More)
Background. Since 1989, Beth Israel Hospital has been deploying an extensive online patient record (the OMR), which augmented a heavily used integrated hospital information system. Initially begun in a large primary care practice, the system is now used to share patient records among over 30 practices on three campuses. Although the system was intended to(More)
BACKGROUND Electronic clinical knowledge support systems have decreased barriers to answering clinical questions but there is little evidence as to whether they have an impact on health outcomes. METHODS We compared hospitals with online access to UpToDate with other acute care hospitals included in the Thomson 100 Top Hospitals Database (Thomson(More)
We agree with Drs. Podichetty and Valley's observation that physician acceptance is critically important for patients to realize the benefits of the Internet portal. This is certainly the case for portals that increase patients' access to physicians, as with secure electronic messaging. The authors suggest that the younger, more affluent users of the(More)
This paper presents results from a demonstration project of nationwide exchange of health data for the home care of diabetic patients. A consortium of industry, academic, and health care partners has developed reusable middleware components integrated using the HOLON architecture. Engineering approaches for multi-organization systems development, lessons(More)