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encompassing organizational memory. Now what? To make effective use of the OM's knowledge, you've got to tie it to action. But tying knowledge to action can only occur if you are aware of the knowledge and can identify it at the time of action and if the system can deliver it to that point of action. For that, you need tools. Knowledge-enhanced e-mail,(More)
Product or company names used in this set are for identification purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. Encyclopedia of knowledge management / David G. Schwartz and Dov Te'eni, editors.-2nd ed. p. cm. Includes bibliographical references(More)
Complex organizations are characterized by distributed decision making, and require a sharing of perspectives among distributed decision makers if they are to coordinate activity and adapt to changing circumstances. This paper explains the process of perspective taking and its roles in human communication, mutual trust, and organizational learning. SPIDER(More)
—Research in computer-mediated communication has usually emphasized the cognitive over the social aspects of communication, the medium over the message, and the product of communication over the process. In contrast, this paper emphasizes three constructs of the communication process: goal-based communication strategies, message form, and medium. We seek to(More)
BACKGROUND The Spine Trauma Study Group (STSG) has proposed a novel thoracolumbar injury classification system and score (TLICS) in an attempt to define traumatic spinal injuries and direct appropriate management schemes objectively. The TLICS assigns specific point values based on three variables to generate a final severity score that guides potential(More)
This article presents some of the findings from the editorial process of creating an Encyclopedia of Knowledge Management. The global view of knowledge management (KM) research made available by this process provides interesting insights into the state of knowledge management research today and raises some questions regarding future directions for knowledge(More)
STUDY DESIGN A retrospective outcomes study. OBJECTIVE The purposes of this study were 1) to identify plausible patient and interventional variables that influence the outcome of unilateral facet injuries and 2) to determine if patients return to normal general health status after unilateral facet injuries. SUMMARY OF BACKGROUND DATA The management of(More)