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Synchronous text communication is becoming recognized as a valuable workplace communication medium yet some studies of group text chat indicate that its properties can lead to interactional incoherence. We consider this issue through a detailed analytic examination of text chat transcripts by showing how participants manage their interactions through(More)
This paper reports an ethnography of ambulance dispatch work in a large UK metropolitan region. The interplay between control centre ecology, usage of a computerised dispatch system, and cooperative work of control personnel is analysed. The methods by which a 'working division of labour' is sustained to effectively manage dispatch in the face of high(More)
Patterns of Cooperative Interaction are regularities in the organisation of work, activity, and interaction among participants, and with, through, and around artifacts. These patterns are organised around a framework and are inspired by how such regularities are highlighted in ethnomethodologically-informed ethnographic studies of work and technology. They(More)
In this paper we report on an ethnographic study of a small software house to discuss the practical work of software testing. Through use of two rich descriptions, we discuss that "rigour' in systems integration testing necessarily has to be organisationally defined. Getting requirements "right', defining "good' test scenarios and ensuring "proper' test(More)
The absence of the transcriptional repressor RE-1 Silencing Transcription Factor (REST) in insulin-secreting beta cells is a major cue for the specific expression of a large number of genes. These REST target genes were largely ascribed to a function of neurotransmission in a neuronal context, whereas their role in pancreatic beta cells has been poorly(More)
The gap-junction protein connexin36 (Cx36) contributes to control the functions of insulin-producing cells. In this study, we investigated whether the expression of Cx36 is regulated by glucose in insulin-producing cells. Glucose caused a significant reduction of Cx36 in insulin-secreting cell lines and freshly isolated pancreatic rat islets. This decrease(More)