In this paper we describe two systems designed to connect users to distributed, continuously changing experts and their knowledge. Using information retrieval , information extraction, and collaborative filtering techniques, these systems are able to enhance corporate knowledge management by overcoming traditional problems of knowledge acquisition and… (More)
In this paper we examine tire developed techniques and lessons learned in an operational multimedia exploitation system, Broadcast News Editor (BNE) and Broadcast News Navigator (BNN). BNE captures, analyzes, annotates, segments, summarizes, and stores broadcast news audio, video and textual data within tlte context of multimedia database system BNN… (More)
Knowledge sharing is a fundamental knowledge management process. For large organisations, the ability to effectively share knowledge across the organisation can lead to new competitive intelligence being created and best practices being achieved, organisation wide. This paper introduces the concept of " in process " metrics for tacit to tacit knowledge… (More)
K nowledge management has changed the way we look at knowledge in the current economy; it is a key factor in an enterprise's success or failure. In contrast to what we as engineers typically love, KM puts people first, organizational issues second, and technology third. Let me explain this triad. Company leaders want their employees to share knowledge in a… (More)
This position paper proposes new approaches that are intended to allow an organization to collect and manage knowledge while providing exible quality of service mechanisms for access to the knowledge. We consider both the means of managing the knowledge in databases and of collecting knowledge from users.