Darek Ceglarek

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The modelling of complex workflows is an important problem-solving technique within healthcare settings. However, currently most of the workflow models use a simplified flow chart of patient flow obtained using on-site observations, group-based debates and brainstorming sessions, together with historic patient data. This paper presents a systematic and(More)
—Customer feedback in the form of warranty/field performance is an important direct indicator of quality and robustness of a product. Linking warranty information to manufacturing measurements can identify key design and process variables that are related to warranty failures. Warranty data have been traditionally used in reliability studies to determine(More)
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