Daniel D. Mittleman

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Over a decade of face-to-face GSS research and practical experience suggests that facilitation skills maybe just as important as the collaborative support tools a team uses. Facilitation research in face-to-face environments has proven to be complex and the results have been varied. While insights have been gained through both research and real work(More)
We have extensive experience with distributed facilitation of synchronous virtual meetings since 1992. More recently , we have gained experience in asynchronous virtual meetings and have learned lessons from which best practices have been distilled. Best practices for synchronous and asynchronous distributed facilitation give insight into requirements for(More)
Group Support Systems (GSS) technology is still in the early stages of its diffusion process. There are several thousand GSS installations worldwide, and that number is growing, but GSS have not yet achieved a mass market. It may be that studying adoption and diffusion of GSS within a single organization could yield insights that would help speed the(More)
In this paper we report our efforts to elicit an understanding of drivers and barriers for participation in a Web2.0 online community platform to support the unique collection of virtual collaboration requirements inherent in inter-organization, cross-cultural, and cross-discipline team environments that comprise the Atlantis community. Atlantis is a grant(More)