Danhua Jia

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With the rapid development of information technology and the formation of a customer-driven market, the telecommunications industry is facing increasingly intense competition. In this paper, we look at Quality of Service (QOS) for a Telecom Customer Relationship Management (CRM) system, with the aim to set up a rating scale for it. In addition we used a(More)
This paper presents a framework for investigating opportunistic routing in Delay Tolerant Mobile Ad-hoc Networks (DTMANETs). It introduces a novel concept of Opportunistic Confidence Index (OCI). The OCI enables multiple opportunistic routing protocols to be applied as an adaptive group to improve DTMANET routing reliability, performance, and efficiency.
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