• Publications
  • Influence
White Paper: Personal Health Records: Definitions, Benefits, and Strategies for Overcoming Barriers to Adoption
TLDR
Recently there has been a remarkable upsurge in activity surrounding the adoption of personal health record (PHR) systems for patients and consumers. Expand
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Physicians' decisions to override computerized drug alerts in primary care.
BACKGROUND Although computerized physician order entry reduces medication errors among inpatients, little is known about the use of this system in primary care. METHODS We calculated the overrideExpand
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Research Paper: Who Uses the Patient Internet Portal? The PatientSite Experience
TLDR
We describe two pilot studies of a comprehensive Internet portal called PatientSite. Expand
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What can hospitalized patients tell us about adverse events? Learning from patient-reported incidents
PURPOSE: Little is known about how well hospitalized patients can identify errors or injuries in their care. Accordingly, the purpose of this study was to elicit incident reports from hospitalExpand
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White Paper: Guidelines for the Clinical Use of Electronic Mail with Patients
Guidelines regarding patient - provider electronic mail are presented. The intent is to provide guidance concerning computer-based communications between clinicians and patients within a contractualExpand
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Overrides of medication alerts in ambulatory care.
BACKGROUND Electronic prescribing systems with decision support may improve patient safety in ambulatory care by offering drug allergy and drug interaction alerts. However, preliminary studies showExpand
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Doctors Who Are Using E-mail With Their Patients: a Qualitative Exploration
Background Despite the potential for rapid, asynchronous, documentable communication, the use of e-mail for physician-patient communication has not been widely adopted. Objective To survey physiciansExpand
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Quantifying the Economic Impact of Communication Inefficiencies in U.S. Hospitals
EXECUTIVE SUMMARY Care delivery is a complex enterprise that involves multiple interactions among multiple stakeholders. Effective communication between these dispersed parties is critical toExpand
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Guidelines for the clinical use of electronic mail with patients. The AMIA Internet Working Group, Task Force on Guidelines for the Use of Clinic-Patient Electronic Mail.
Guidelines regarding patient-provider electronic mail are presented. The intent is to provide guidance concerning computer-based communications between clinicians and patients within a contractualExpand
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Experiences of patients who were early adopters of electronic communication with their physician: satisfaction, benefits, and concerns.
OBJECTIVE To explore the experiences of patients who were early adopters of e-mail communication with their physicians. METHODS Patients' experiences were assessed with an Internetbased survey ofExpand
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