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What makes local governments' online communications successful? Insights from a multi-method analysis of Facebook
Conceptualizing smart service systems
- D. Beverungen, Oliver Müller, M. Matzner, J. Mendling, J. Brocke
- Computer ScienceElectron. Mark.
- 1 March 2019
It is concluded that smart service systems are characterized by technology-mediated, continuous, and routinized interactions.
Identification of Services - A Stakeholder-Based Approach to SOA Development and its Application in the Area of Production Planning
The method presented in this paper proposes a selective identification of services from a business point of view, based on process models, that can facilitate a sound service identification in other companies.
Reference Models and Modeling Languages for Product-Service Systems Status-Quo and Perspectives for Further Research
- J. Becker, D. Beverungen, R. Knackstedt
- Computer ScienceProceedings of the 41st Annual Hawaii…
- 7 January 2008
This paper evaluates the current support of reference models and modeling languages for setting up conceptual models in the area of product-service systems and some perspectives are presented to induce further research in this field.
Ensembles of context and form for repurposing electric vehicle batteries: an exploratory study
- D. Beverungen, Sebastian Bräuer, Florian Plenter, Benjamin Klör, M. Monhof
- Computer ScienceComputer Science - Research and Development
- 1 March 2017
An explorative multi-method study is set out to identify the requirement categories and metrics that need to be elicited for repurposing batteries and documents how they were instantiated respectively why they were important in an analyzed case.
Model-Based Decision Support for the Customer-Specific Configuration of Value Bundles
- J. Becker, D. Beverungen, R. Knackstedt, Oliver Müller
- Engineering, Computer ScienceEnterp. Model. Inf. Syst. Archit. Int. J. Concept…
A modelling language is introduced to describe the function and structure of such modules, as well as to calculate the economic consequences of value propositions on a customer-individual level.
An open-data approach for quantifying the potential of taxi ridesharing
The challenge of conceptual modeling for product–service systems: status-quo and perspectives for reference models and modeling languages
This study evaluates the current support of reference models and modeling languages for setting up conceptual models for an integrated design and delivery of value bundles and first steps are proposed by exemplarily integrating reference modelsand modeling languages stemming from the service and manufacturing domains.
Information Needs in Service Systems - A Framework for Integrating Service and Manufacturing Business Processes
- J. Becker, D. Beverungen, R. Knackstedt, M. Matzner, Oliver Müller
- Computer Science44th Hawaii International Conference on System…
- 4 January 2011
This paper investigates four different integrated value propositions in the B2B-market to study how an integration of service and manufacturing processes can be accomplished by sharing information in service systems.
Recombinant Service Systems Engineering
If current service engineering approaches account for the mechanisms of recombinant innovation and to design a method for recombinant service systems engineering, which is demonstrated with the recombinant design of a service system for predictive maintenance of agricultural machines.