D. Mongeau

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Network operators and service providers need to maximize the use of their available capital investment by managing inventory and configuration information in a more cost effective manner. The first task that they face might seem the simplest: collecting data about the physical assets in a network. However, the dynamic nature of today's heterogeneous(More)
Business planning is a process of deciding what an organization will do to be successful, and how it will do it. Business planning can benefit any organization that wants to control its future and to succeed. However, a literature review and some practical experience at AT&T Bell Laboratories suggests that technical documentation organizations have(More)
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