Cynthia Pickering

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Prior research has discussed and investigated how global teams bridge multiple boundaries (e.g., distance, time, culture) that separate its members and impact the coordination of their work. In this paper we report on a study we conducted at a semiconductor manufacturing company to better understand how global teams can work more effectively across one of(More)
Speed alone is insufficient for real-time performance. We define real-time performance in terms of speed, responsiveness, timeliness, and graceful adaptation. We claim that all four aspects are essential if a system is to support real-time problem-solving. We also present a distributed knowledge p rocessing architecture based on the lackboard paradigm that(More)
In this paper, we propose a context-aware system framework characteristic of two novel features. First, this framework is capable of modeling highly complex usage scenarios as a finite state machine while having transitions controlled by context information. And, this framework is designed with Augmented Reality capability as an integral component in its(More)
While spatial boundaries include the geographic differences among team members (e.g., different cities), temporal boundaries include the workday differences among team members (e.g., different time zones). In global teams, members have to deal with both spatial and temporal boundaries, since their co-workers are often located in cities within and across(More)