Conflict between software testers and developers is inevitable, but mindful managers minimize its effect on development projects through communication, mutual respect, even social interaction.
Pair Programming is an innovative collaborative software development methodology. Anecdotal and empirical evidence suggests that this agile development method produces better quality software in reduced time with higher levels of developer satisfaction. To date, little explanation has been offered as to why these improved performance outcomes occur. In this… (More)
Understanding an enemy is like understanding a poem. In what sense might this be true? And if it were true, what implications might it have for the educational processes inherent in facilitating coexistence between former enemies? In this chapter, I will first argue for the important similarities between the understanding of enemies and of poems and the… (More)
As diversity within societies has grown over the past century, so too has intercommunal conflict over power, identity, and scarce resources. Combatants in recent civil wars have committed many of the gravest human rights abuses: systematic rape, massacre, ethnic cleansing, and genocide, among others. These abuses and the inter-group tensions accompanying… (More)
As donors face the enormous issues confronting global society today, a primary question is how diverse problems can be effectively addressed. Wide-ranging challenges, such as persistent poverty, increasing health epidemics, global insecurity, environmental disaster, and social disintegration highlighted by high levels of violence, 1 require specific… (More)
1 In multi-ethnic and diverse societies, democracy offers strong prospects for managing social and political conflicts. This is true for both politically stable societies like Australia and the Czech Republic and for countries emerging from deep divisions and war, like Rwanda and East Timor. In a contemporary globalized world characterized by increased… (More)
Artistic and cultural productions offer important resources for strengthening inter-group relations and promoting social inclusion. Performances, exhibitions, publications, films, and festivals can both strengthen distinct cultural communities and also build bridges of understanding and respect among them. Artistic works and adaptations of traditional… (More)