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E-government research has become a recognized research domain and many policies and strategies are formulated for e-government implementations. Most of these target the next few years and limited attention has been giving to the long term. The eGovRTD2020, a European Commission co-funded project, investigated the future research on e-government driven by(More)
In this paper we analyse the efficiency of primary care centres (PCCs) adopting Information and Communication Technology (ICT) devices, using a new database on primary care centres in the Basque Region in Spain. Using a four-stage Data Envelopment Analysis methodology, we are able to explicitly take into account the role of ICT in affecting the efficiency(More)
BACKGROUND The use of the Internet for health purposes is growing steadily, yet the use of asynchronous communication tools for health care purposes remains undeveloped. The introduction of email as a method of communication in health care has the potential to impact on both patients and health care professionals. OBJECTIVE This study aims to describe the(More)
Despite the plethora of research, policy analysis and practice works produced in the last two decades for explaining the potential of eGovernment and its impact on society, there is still very limited evidence that the promised productivity gains have been achieved. To date, its potential remains hypothetical. This eGovernment paradox contrasts the level of(More)
This paper builds on an extensive review of literature and practice analysing the barriers hindering the adoptions of eGovernment services (Savoldelli, Codagnone and Misuraca, 2012), and on the measurement and evaluation of ICT impact in general and of selected public eServices, including eGovernment (Misuraca, Codagnone and Rossel, 2012). From these(More)