Cristian Julio

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For more than 30 years, many authors have attempted to synthesize the knowledge about how an enterprise should structure its business processes, the people that execute them, the Information Systems that support both of these and the IT layer on which such systems operate, in such a way that they will be aligned with the business strategy. This is the(More)
This paper is motivated by the July Point of View column of Roger Burlton [11] in BPTrends. In that column he proposes, in summary, several perspectives in process modeling – context, process architecture, process analysis, and so on – and different modeling approaches and tools for each perspective. We agree that there should be such perspectives, which we(More)
Waiting lists for elective surgery are considered a major health policy concern in most countries of the world. The most common reason to explain this phenomenon is that demand exceeds supply. Traditionally, the management of waiting lists has been focused on timeliness of medical attention. The objective of this paper is to present a waiting lists(More)
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