Colin Furness

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The paper presents a case study of a large Canadian law firm with a distinctive information culture that is vigorously implementing an information management strategy. Our findings suggest that, at least for this organization, information culture trumps information management in its impact on information use outcomes. Thus, the strongly held information(More)
Attempts to simulate the effects of environmental complexity changes in business yielded the realization that much exploratory work needs to be done to (a) demonstrate that complexity has increased universally, and (b) to elucidate what contributory factors are at work in this environment. Accordingly, the team decided to undertake exploratory work to see(More)
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