Claus Knapheide

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The quality of a software product is determined by its usability; the quality of technical documentation is determined by its comprehensibility. Usability conceptualizes the person using a software product to perform a task; comprehensibility deals with the reader of operating instructions—although they are generally one and the same person. However, only(More)
Applications in the field of capital goods make specific requirements in terms of efficiency, fault tolerance, and verifiability—and therefore of the overall quality of use. Visual design—regarded as something derived logically from the functional stipulations and not just as an accessory to be applied later—contributes to this. The link between functional(More)
"Intuitive Use" is increasingly mentioned as being a requirement for product design. However, it has not been established as a scientific term in the HCI community so far. Even though this disparity exists, practitioners need to know how intuitive use can be defined, how it can be measured, and how it can be designed. In usability engineering, several(More)
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