Cirrus Shakeri

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The current methodologies for multidisciplinary product design are based on compromising between different disciplines rather than integrating them. These methodologies do not use a systematic and holistic approach to the problem of multidisciplinary design and thus are piecemeal rather than comprehensive. This paper presents a new approach to producing(More)
We have built a system that discovers new relationships between business objects in an enterprise application for customer support centers. The business objects represent customer service requests, knowledge-base articles about product problems and their resolutions, and information about the customer support personnel and their expertise. The new(More)
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