• Publications
  • Influence
Addressing the Personalization-Privacy Paradox: An Empirical Assessment from a Field Experiment on Smartphone Users
TLDR
Overall the proposed IT solution, which delivers a personalized service but avoids transmitting users' personal information to third parties, reduces users' perceptions that their information boundaries are being intruded upon, thus mitigating the personalization--privacy paradox and increasing both process and content gratification. Expand
Inducing Intrinsic Motivation to Explore the Enterprise System: The Supremacy of Organizational Levers
TLDR
This research investigates the antecedents and consequences of users' intrinsic motivation to explore enterprise system features, and proposes two organizational levers that the management could exercise to trigger intrinsic motivation, thereby leading to improved ES feature exploration. Expand
Helpfulness of Online Product Reviews as Seen by Consumers: Source and Content Features
TLDR
A laboratory experiment to investigate product review helpfulness as well as its corresponding antecedents from the product review feature perspective finds an interaction effect of the source- and content-based features of product reviews on review helpness. Expand
Innovative usage of information technology in Singapore organizations: do CIO characteristics make a difference?
TLDR
This paper contributes to the age-old debate on whether managers matter in deciding an organization's strategy by examining both the CIO's demographic characteristics and personality traits. Expand
Assessing Screening and Evaluation Decision Support Systems: A Resource-Matching Approach
TLDR
Testing the interaction between decision aid features and attribute load under varying product attribute-load conditions reveals that consumers will process more information and decision performance will be enhanced where the decision aids render cognitive resources that match those demanded for the task environment. Expand
Leadership characteristics and developers' motivation in open source software development
TLDR
A model that can be used to assess the relationship between an OSS project leader's leadership style and a developer's motivation to contribute to the software development is proposed and tested and indicates that leaders' transformational leadership is positively related to developers' intrinsic motivation. Expand
An empirical study of information contribution to online feedback systems: A motivation perspective
TLDR
This experiment showed that a consumer's intention to contribute product reviews is influenced by perceived satisfaction gained in helping other consumers, perceived satisfaction gain in influencing the merchant, perceived probability of enhancing self-image, and perceived executional costs. Expand
Do we order product review information display? How?
TLDR
The results from a set of experiments show that product reviews ordered by their types (i.e., presenting an attribute/experience-based review before another type) are perceived to be more helpful and easier to comprehend. Expand
Comprehension and Assessment of Product Reviews: A Review-Product Congruity Proposition
TLDR
This research extends the current understanding of how review content and product reviews jointly influence the comprehension and assessment behavior of the consumer, and provides guidelines on the identification and the presentation of reviews to facilitate the judgment and decision making of potential consumers. Expand
Remarkable advocates: An investigation of geographic distance and social capital for crowdfunding
TLDR
Investigation of crowdfunding projects using advocates reveals that higher funding can be secured with advocates who are of further geographical distance and of higher social capital, and funding performance is further enhanced with a lower geographical propinquity. Expand
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