Christopher P. Holland

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Enterprise Resource Planning (ERP) systems dominate the information technology landscape of many companies. Organizations are at different stages in the implementation process ranging from the initial analysis of implementation options, through completed standard implementations and to the sophisticated exploitation of ERP systems using advanced knowledge(More)
Enterprise Resource Planning (ERP) systems are highly integrated enterprise-wide information systems that automate core business processes. The ERP packages of vendors such as SAP, Baan, J.D. Edwards, Peoplesoft and Intentia represent more than a standard business platform, they prescribe information blueprints of how an organisation's business processes(More)
Systems development methodologies have evolved from technical approaches through to a people/organisational focus and more recently an increased emphasis on Business Process Reengineering (BPR) has been witnessed. This evolution reflects both the increasing maturity of information technology and also the business outlook of firms seeking to use IT for(More)
Businesses may be described as holistic systems of interacting processes. Beer's Viable System Model is a complete formulation of such a set of processes necessary for a business to be sustainable in a volatile, changing environment. The Viable System Model can be used to describe a process architecture for the IT capabilities required to support a(More)