Chow Kian Cheng

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—BACKGROUND—Software Process Improvement (SPI) is a systematic approach to increase the efficiency and effectiveness of a software development organization and to enhance software products. OBJECTIVE—This paper aims to identify and characterize evaluation strategies and measurements used to assess the impact of different SPI initiatives. METHOD—The(More)
SUMMARY Software Process Improvement (SPI) encompasses the analysis and modification of the processes within software development, aimed at improving key areas that contribute to the organizations' goals. The task of evaluating whether the selected improvement path meets these goals is challenging. On the basis of the results of a systematic literature(More)
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