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Armies, churches, organizations, and communities often engage in activities-for example, marching, singing, and dancing-that lead group members to act in synchrony with each other. Anthropologists and sociologists have speculated that rituals involving synchronous activity may produce positive emotions that weaken the psychological boundaries between the(More)
Research from numerous corners of psychological inquiry suggests that self-assessments of skill and character are often flawed in substantive and systematic ways. We review empirical findings on the imperfect nature of self-assessment and discuss implications for three real-world domains: health, education, and the workplace. In general, people's self-views(More)
We argue that organizations often fail to organize effectively because individuals have lay theories about organizing that lead to coordination neglect. We unpack the notion of coordination neglect and describe specific cognitive phenomena that underlie it. To solve the coordination problem, organizations must divide a task and then integrate the(More)
1657 of-life conversations should be treated like any other competency, such as placing a central line or choosing appropriate antibiotics for pneumonia. An attending physician should model the skill, then watch trainees and offer feedback. Prognostication should similarly become a required skill. For instance, every initial admission of a seriously ill(More)
Three studies demonstrate that individuals often rely on a "belief force equals credible source" heuristic to make source judgments, wherein they assume that statements they believe originate from credible sources. In Study 1, participants who were exposed to a statement many times (and hence believed it) were more likely to attribute it to Consumer Reports(More)
The literature in cognitive psychology has described a variety of shortcomings that prevent individuals from learning effectively. We review this literature and provide examples ofa number oforganizational practices that may effectively repair thecognitive shortcomings of individuals. We call these practices cognitive repairs. We then discuss six tradeoffs(More)
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People often diverge from members of other social groups: They select cultural tastes (e.g., possessions, attitudes, or behaviors) that distinguish them from outsiders and abandon tastes when outsiders adopt them. But while divergence is pervasive, most research on the propagation of culture is based on conformity. Consequently, it is less useful in(More)
Theories of the diffusion of ideas in social psychology converge on the assumption that shared beliefs (e.g., social representations, rumours and legends) propagate because they address the needs or concerns of social groups. But little empirical research exists demonstrating this link. We report three media studies of the diffusion of a scientific legend(More)