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Performance measurement of Taiwan's commercial banks
Most previous studies concerning company performance evaluation focus merely on operational efficiency. Operational effectiveness, however, which might directly influence the survival of a company,Expand
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Benchmarking performance indicators for banks
Purpose – The aim of this paper is to construct a performance evaluation of banks with the stock market taken into consideration.Design/methodology/approach – Grey relation analysis (GRA), a conceptExpand
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A strategic selection of channel satisfaction model by using neuro‐fuzzy
Purpose – This research, based on the idea of contingency fit, attempts to construct a strategic selection system to select the best fit competency of channel strategic selection by using neuro‐fuzzyExpand
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Performance evaluation of Australia's major banks
The aim of this paper is to use a new approach of performance evaluation, grey relation analysis (GRA), which is a concept borrowed from the study of industry and is increasingly applied to commerce.Expand