Chee Ing Tiong

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abstract This study reviews literature related to financial metrics that organizations could use in measuring the return on investment from their adoption of the IT Infrastructure Library (ITIL) framework. ITIL outlines an extensive set of best practices for IT service management in organizations but as yet there is limited academic research on measuring(More)
Wave modulation in an elastic tube had been studied by researchers since year 1979. However there is no wave modulation work in a stenosed elastic tube yet. Hence, in the present work, by considering the artery as a prestressed thin elastic tube with a symmetrical stenosis and the blood as an incompressible averaged inviscid fluid, we have studied the(More)
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