Charlynn Miller

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Evidence was collected from a set of two visits (several months apart) to 16 trainee accountants, 34 graduate trainee engineers and 40 newly qualified nurses. Each visit involved 1-2 days observation and an interview. Analysis led to a two-triangle model depicting the relations between the key variables: a triangle of interacting Learning Factors-confidence(More)
Current approaches for the design of Online Dispute Resolution (ODR) systems involve the replication of Alternative Dispute Resolution practices such as mediation and negotiation. Though such systems have been found to be popular, there are concerns that these systems fail to take into account judicial practices. In this paper a system that supports(More)
Identity theft is not a new crime, however changes in society and the way that business is conducted have made it an easier, attractive and more lucrative crime. When a victim discovers the misuse of their identity they must then begin the process of recovery, including fixing any issues that may have been created by the misuse. For some victims this may(More)
OBJECTIVES The Malawian Social Cash Transfer Scheme (SCT) is a social protection programme for ultra poor and labour-constrained households, including people living with HIV/AIDS (PLWHA). We aimed to gain insight into respondents' circumstances prior to becoming transfer beneficiaries and to examine how PLWHA used transfers to support themselves and their(More)
Every day in online games designed to entertain, an unknown percentage of users are experiencing what is known as 'Griefing'. Griefing is used to describe when a player within a multiplayer online environment intentionally disrupts another player's game experience for his/her own personal enjoyment or material gain. Unrestrained, griefing could lead to a(More)
The purpose of this study was to provide a qualitative description of women's experiences of divorcing and building a new life. Interviews with 10 divorced women were conducted, transcribed, and analyzed using the constant comparative method. Four phases were identified in the process of divorcing and building a new life: the emotional divorce, making the(More)
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