Cengiz Kahraman

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In both the quality improvement and the design of a product, the engineering characteristics affecting product performance are primarily identified and improved to optimize customer needs (CNs). Especially, the limited resources and increased market competition and product complexity require a customer-driven quality management and product development(More)
The major contribution of fuzzy set theory lies in its capability of representing vague data. Fuzzy logic offers a systematic base to deal with situations, which are ambiguous or not well defined. In the literature, there exist few papers on fuzzy control charts, which use defuzziffication methods in the early steps of their algorithms. The use of(More)
Many problems in scientific investigation generate nonprecise data incorporating nonstatistical uncertainty. A nonprecise observation of a quantitative variable can be described by a special type of membership function defined on the set of all real numbers called a fuzzy number or a fuzzy interval. A methodology for constructing control charts is proposed(More)
The use of fuzzy multiple criteria analysis (MCA) in solid waste management has the advantage of rendering subjective and implicit decision making more objective and analytical, with its ability to accommodate both quantitative and qualitative data. In this paper a modified fuzzy TOPSIS methodology is proposed for the selection of appropriate disposal(More)
Catering is the act of providing food and services or it may be defined as preparing or providing food for someone else to serve; or preparing, delivering and serving food at the premises of another person or event. The aim of this paper is to provide an analytical tool to select the best catering firm providing the most customer satisfaction. The customers(More)
A decision to invest in new manufacturing enabling technologies supporting computer integrated manufacturing (CIM) must include non-quantifiable, intangible benefits to the organization in meeting its strategic goals. Therefore, use of tactical level, purely economic, evaluation methods normally result in the rejection of strategically vital automation(More)
People in an organization constitute an important and essential asset which tremendously contributes to development and growth of that company by the help of their collective attitudes, skills and abilities. This is why the human capital (HC) can be considered the most important sub-dimension of the intellectual capital. Since you cannot manage what you(More)