Carolyn J Choudhary

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AIMS This paper is a report of a study, which assessed levels of stress amongst nurses working in a healthcare telephone-advice service. We explored whether stress related to performance, sickness absence, and intention to leave. BACKGROUND Nurses report high levels of stress, as do call-centre workers. The emergence of telephone health advice services(More)
AIM This is a report of a research protocol to assess level, determinants and consequences of stress in NHS-24 telephone helpline nurses. BACKGROUND Nurses working in traditional hospital settings report high levels of occupational stress. Many nurses now work in call centres, environments with their own inherent stressors. Stress in nurses has been(More)
Previous studies have found an increased prevalence of mixed/left handedness in male combat veterans and children with posttraumatic stress disorder (PTSD). This study examined lateral preference and screened for possible PTSD using a self-completion instrument in a general population sample (N = 596). Fifty-one individuals met all criteria for possible(More)
This thesis presents an eclectic mix of studies which consider laterality in the context of previous findings of increased prevalence of Posttraumatic Stress Disorder (PTSD) in male combat veterans with non-consistent right hand preference. Two studies extend these findings not just to civilian populations and women, but to left handers and find that left,(More)
Nurses working for telephone-based medical helplines must maintain attentional focus while quickly and accurately processing information given by callers to make safe and appropriate treatment decisions. In this study, both higher levels of general occupational stress and elevated stress levels on particular shifts were associated with more frequent(More)
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