Carmen de Pablos Heredero

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The implementation of an Enterprise Resource Planning System (ERP) is a risky and high cost action, even more when we are dealing with small and medium sized enterprises. Although many studies have shown the importance of paying attention to critical success factors in ERP implementations, there is still a high degree of failures and bad experiences around(More)
The purpose of this paper is to provide a formal conceptualization of emerging mobile ecosystems as value-creation networks and characterize the role played by external developers in the evolution of these networks. This paper contends that firms competing in markets subject to high rates of technological change and market uncertainty must incorporate(More)
Relational coordination model has been applied to different sectors reaching positive results in terms of performance in contexts with highly interdependent tasks, uncertainty, time restrictions and tacit knowledge. In this research, the relational coordination model has been applied to prove high levels of instructor satisfaction in e-learning. According(More)
Open Innovation practices offer firms possibilities to co-operate with final users in order to offer products and services that can better match consumers’ needs. In the present chapter the authors describe an emergent strategy followed by Ericsson to confront new market scenarios in the mobile industry. By means of a recent innovation initiative conducted(More)
Information and communication technologies have changed the way in which citizens interact with Public Administrations. Digital literacy is key for the development of the Liquid Society, and Public Administrations must take the lead in promoting more efficient, universal, and user oriented public services. The migration to open source standards allows(More)
Teamwork has emerged as a contemporary management technique, the no adoption of which has been considered as a cause of failure to implement change initiatives in organizations. Studying teamwork in relation to the implementation of organizational routines to improve results in on line Educational Systems is important because many practices for improving(More)
Relational coordination model has been applied to different sectors reaching positive results in terms of performance. In this research, the relational coordination model has been applied to prove high levels of teacher satisfaction in elearning. According to the model, organizations can achieve performance by providing frequent, timely and problem solving(More)
This article presents the findings of a research aimed at characterizing F/OSS migration initiatives, in total 30 experiences have been considered, 19 of which have been conducted by public administrations and the rest by private firms, operating different industries in eight different countries. Open source migration projects is a recent research topic,(More)
The application of a knowledge management strategy does not take place in a vacuum. Successfully meeting objectives of a knowledge management strategy may depend not only on the efficacy of the strategy itself or of the team that is responsible for its implementation, but also on the environment into which it is being introduced. Research carried out with(More)