Carlton H. Scott

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This study analyzes tradeoffs online grocers face in their fulfillment strategy. Brick and click grocers initially favor fulfillment from stores rather than distribution centers. However, store fulfillment is vulnerable to congestion and “trolley rage” when pickers of online orders get in the way of traditional shoppers. Although fulfillment from(More)
In this paper we develop tactical and strategic models for assignments of customers to satellite channels. We solve this problem using mixed integer-linear programming, and study the managerial impacts of our models. As a managerial tool, the optimal placement of customer channels to minimize transponder re-balancing was found to have a real and observable(More)