Carlo R. Raquel

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In this paper, we present an approach that extends the Particle Swarm Optimization (PSO) algorithm to handle multiobjective optimization problems by incorporating the mechanism of crowding distance computation into the algorithm of PSO, specifically on global best selection and in the deletion method of an external archive of nondominated solutions. The(More)
In this paper, a prosody-based emotion monitoring system for call centers is proposed. It aims to simplify the tracking and management of emotions extracted from call center agent-client conversations. The system is composed of four modules: Emotion Detection, Emotion Analysis and Report Generation, Database Manager, and User Interface. The Emotion(More)
  • Aljon Rey P. Aniban, Emmanuel B. Cagadas, Anna Mae C. Yap, Carlo R. Raquel
  • 2010
AdBot is a computerized advertisement monitoring system for TV and Radio broadcasts based on the Robust LandmarkBased Audio Fingerprinting algorithm. Landmarks are areas in an audio segment with high frequency concentration that are likely to survive even in the presence of noise or distortion. Each extracted landmark is converted into a hash value by using(More)
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