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Measurement in Software Engineering: from the Roadmap to the Crossroads
TLDR
This paper unveils the fundamentals of measurement in software engineering and discusses current issues and foreseeable trends for the subject. Expand
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Self-efficacy and anxiety of digital natives in face of compulsory computer-mediated tasks: A study about digital capabilities and limitations
TLDR
We investigated the factorial structure and the relationship of two constructs that pertain to the cognitive dimension of digital limitations - computer self-efficacy and anxiety. Expand
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The ABCs of effectiveness in the digital society
TLDR
Digital effectiveness is not the same as mastering the ICTs, rather it is the art of using them in a purposeful, healthy way. Expand
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The influence of civic mindedness, trustworthiness, usefulness, and ease of use on the use of government websites
Civic mindedness and the perceptions of trustworthiness, usefulness, and ease of use seem to explain much of the effective use of websites. This article discusses the extent to which such factorsExpand
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Service Quality in Banks: Insights from the Brazilian Experience
Quality in servicing customers is important for the industry. Nonetheless, problems in defining such constructs as service quality and customer satisfaction, along with difficulties in putting intoExpand
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Customer Team Effectiveness through People Traits in Information Systems Development: A Compilation of Theoretical Measures
TLDR
This article introduces measures to improve theoretical knowledge and managerial practice about the participation of teams in customized information systems software CISS projects. Expand
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Rationale for Internet-Mediated Communities
TLDR
This article discusses the theoretical foundations of Internet-mediated communities (IMCs), i.e., groups of people who share interests and make use at some time of the same Internet tools (for instance, a web site) in order to exchange information about the shared interests. Expand
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Cognition, Behavior, and Team Structure in Enterprise Systems Implementation: A Comparative Study
TLDR
The METRICS framework was developed during a landmark enterprise-wide system implementation in a Brazilian university. Expand
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Are We Still Talking to Ourselves? An Analysis of the Introspective Information Technology Field by Brazilian Experts
TLDR
Academic productivity standards in the field of information technology IT seem to address only in part the interests of practice-what is best known as the conflict between rigor and relevance in research. Expand
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Towards a Better Understanding of Stakeholders' Roles in Software Customization
TLDR
This paper discusses an ongoing research aimed at developing socio-technical metrics for managing the participation of customers in software customization. Expand
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