• Publications
  • Influence
Effects of Travel Motivation, Past Experience, Perceived Constraint, and Attitude on Revisit Intention
This study developed and tested a structural model in examining the effects of mainland Chinese visitors' travel motivation, past experience, perceived constraint, and attitude on their intention ofExpand
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Expectation, Motivation, and Attitude: A Tourist Behavioral Model
This study focuses on the previsit stage of tourists by modeling the behavioral process incorporating expectation, motivation, and attitude in the context of Chinese outbound travelers. AnExpand
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The Impact of Customer-to-Customer Interaction on Cruise Experience and Vacation Satisfaction
While the role of customer-to-customer (C2C) interaction in shaping service experience has been recognized in the services marketing literature, empirical examination of this issue is limited.Expand
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Volitional degrees of gambling behaviors
Abstract Predictors of gambling behavior were examined in an application of Fishbein and Ajzen's theory of reasoned/planned action. The study focuses on explaining the volitional and nonvolitionalExpand
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A model of senior tourism motivations—Anecdotes from Beijing and Shanghai
Abstract The study initiates an original inquiry into the motivations of senior tourism in China, a developing country which witnesses the fastest rate of aging in the world and is at the same timeExpand
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An Extension of the Theory of Planned Behavior Model for Tourists
The sufficiency of theory of planned behavior (TPB) is still being questioned although the model was validated in predicting a wide range of intentions and behaviors. Based on a comprehensiveExpand
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Mainland Chinese residents' perceptions and motivations of visiting Hong Kong: Evidence from focus group interviews
Focus groups were employed to identify Mainland Chinese residents' perceptions, motivations and perceived behavioral inhibitors of visiting Hong Kong. Three group discussions were conducted inExpand
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Residents’ Support for Legalized Gaming and Perceived Impacts of Riverboat Casinos: Changes in Five Years
Modern riverboat casinos have been in operation since 1991. This study investigates the changes in residents’ perceived impacts of riverboat casinos on community quality over time. Data wereExpand
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Tour Guide Performance and Tourist Satisfaction: a Study of the Package Tours in Shanghai
This study examines tour guide performance and its relationship with tourist satisfaction in the context of package tours in Shanghai. A multilayer framework of tourist satisfaction in the packageExpand
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A Customer-Based Brand Equity Model for Upscale Hotels
The authors propose a customer-based brand equity model for use in global branding efforts and research, based on a series of qualitative and quantitative studies. They find new dimensions of brandExpand
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