C. Philipp Schloter

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A new system for real-time customer relationship management is proposed. The system is based on deploying a network of RFID readers throughout an environment. Information about the presence or lingering of participating customers at different times of day is collected providing valuable marketing information for better service provision. The implementation(More)
This paper introduces a novel symbolic positioning system based on wireless access points and Support Vector Machines. The system works both indoors and outdoors and is cost-effective since it can even work with widely deployed 802.11 access points as infrastructure. The system requires minimal setup time, which makes it readily available for real-world(More)
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