C. P. Katsma

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Many information systems do not meet the expectations of the end-users. For electronic patient records (EPR) it is even worse, they are often not implemented yet. For more than a decade the society boasts the advantages of an EPR varying from millions of dollars to thousands of lives. Why do these IT based innovations not come to improvements of healthcare(More)
This paper argues that the existing notion of knowledge exchange and knowledge management is too static and mechanic. Building upon the SLC framework of Boisot and innovation theory we derive a model that is used to describe the implementation of Information Systems from a Knowledge Management (KM) perspective.We employ this model in three case studies of(More)
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