Bryan McAlister

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In this paper we present the development of an Interactive Voice Response (IVR) system that enables its users to obtain soccer results. The objective of the study is to evaluate the usability of the system through experiments that involve anticipated users of the system in order to improve its usability. The main usability characteristic that we seek to(More)
Track systems, which are widely used in the field of photolithography, can perform sequential coat, bake, chill and develop operations. These systems are typically configured by process engineers with their expert knowledge of the system in order to optimize flow interactions as much as possible in order to reduce the amount of bake plate temperature(More)
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