Brian M. Harmer

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All too often, valuable knowledge is lost from organisations when experts leave — both the experts and their expertise represent valuable assets (Huber, 1999). When older experts leave the workforce, they take with them significant experience and critical knowledge essential to the smooth management of organisations (Hylko, 2005). Employers, however, are(More)
Knowledge workers whose employers allow them the freedom to access organizational resources from outside the premises, and/or outside normal working hours, are able to reach a new equilibrium in the balance between work and life. This research uses narrative method to obtain stories from a number of such knowledge workers in New Zealand, and observes how(More)
This paper reports on an exploratory study of early adopters' perceptions of the effects of technology on the way they work and live. Narrative enquiry was used to gather early adopter stories and grounded theory to analyse the data. Narrative enquiry allowed participants to tell the stories that they perceived to be important and grounded theory permitted(More)
This case study describes the thinking and motivation behind the creation of an atypical e-commerce business model, and the aspirations of the entrepreneurs behind this creation. Unlike most B2C e-commerce providers, a small New Zealand company called Firstin, specialising in technology, does not give its customers the opportunity to fulfil a specific need.(More)
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