Brian Detlor

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Corporate portals o!er organizational users the ability to access a wide variety of information sources directly from the desktop. By functioning as an underlying Web infrastructure for information management, portals can provide "rms with a shared information work space that facilitates access to information content, organizational communications, and(More)
This research explores the link between information culture and information use in three organizations. We ask if there is a way to systematically identify information behaviors and values that can characterize the information culture of an organization, and whether this culture has an effect on information use outcomes. The primary method of data(More)
Web environment, this paper’s key contribution is the introduction of a self-concept orientation model of Web information seeking. This model, which addresses gender, effort, and information content factors, questions the commonly assumed equivalence of sex and gender by specifying the measurement of gender-related selfconcept traits known as selfand(More)
The paper presents a case study of a large Canadian law firm with a distinctive information culture that is vigorously implementing an information management strategy. Our findings suggest that, at least for this organization, information culture trumps information management in its impact on information use outcomes. Thus, the strongly held information(More)
Recognizing the need to support both goal-directed and experiential behaviour in online shopping environments as a means of facilitating flow, this paper reports results from an exploratory study that investigates consumer preferences for Web-based product information display across browsing and searching tasks. Thirty-one participants performed two online(More)
This case study investigates various ways in which different internetbased information systems (IS) are used by organizational participants. Borrowing theoretical insights on information behaviour accumulated over 50 years of information studies research, a conceptual framework is presented to help understand and assess the social and organizational impacts(More)
Recognizing the potential contribution that interactive software agents bring to everyday work applications, this paper reports on end-user adoption of animated interface agents in one particular work application environment: Microsoft Office. The paper develops and empirically tests a theoretical model of the factors affecting an end-user’s choice to adopt(More)
This report presents results from a recent research investigation on agent toolkits on the market and their use in post-secondary courses. Data collection comprised the download and trial use of 20 agent toolkits, as well as the completion of an online questionnaire on instructor satisfaction by 87 post-secondary course instructors from around the world.(More)