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Corporate portals o!er organizational users the ability to access a wide variety of information sources directly from the desktop. By functioning as an underlying Web infrastructure for information management, portals can provide "rms with a shared information work space that facilitates access to information content, organizational communications, and(More)
Recognizing the need to support both goal-directed and experiential behaviour in online shopping environments as a means of facilitating flow, this paper reports results from an exploratory study that investigates consumer preferences for Web-based product information display across browsing and searching tasks. Thirty-one participants performed two online(More)
Recognizing the potential contribution that interactive software agents bring to everyday work applications, this paper reports on end-user adoption of animated interface agents in one particular work application environment: Microsoft 1 Office. The paper develops and empirically tests a theoretical model of the factors affecting an end-user's choice to(More)
This report presents results from a recent research investigation on agent toolkits on the market and their use in post-secondary courses. Data collection comprised the download and trial use of 20 agent toolkits, as well as the completion of an online questionnaire on instructor satisfaction by 87 post-secondary course instructors from around the world.(More)
The paper presents a case study of a large Canadian law firm with a distinctive information culture that is vigorously implementing an information management strategy. Our findings suggest that, at least for this organization, information culture trumps information management in its impact on information use outcomes. Thus, the strongly held information(More)