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Three reliably measured components of conversation-questioning, providing positive feedback, and proportion of time spent talking-were identified and validated as to their social importance. The social validity of the three conversational behaviors was established with five female university students and five female junior-high students. Each was videotaped(More)
AbstrAct With the drastic growth of the Internet and the advance of hardware and software technologies, the enterprise information systems supporting business operations and functions have become more and more complex. The need of monitoring the behavior of such systems is becoming apparent, since it allows detecting problems early and resolving them before(More)
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