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In this study, we have examined the major platelet-derived CXC chemokines connective tissue-activating peptide III (CTAP-III), its truncation product neutrophil-activating peptide 2 (CXC chemokine ligand 7 (CXCL7)), as well as the structurally related platelet factor 4 (CXCL4) for their impact on neutrophil adhesion to and transmigration through(More)
How can employees be qualified to provide sound customer advisory services? How can they be empowered to deliver the value of public sector modernization to customers? In this paper, we offer a novel approach to qualify service personnel on-the-job using " facilitation affordances ". In this approach , artifacts, providing appropriately designed(More)
This paper reports on the design of a collaborative system to support citizens’ advisory services. Recent research on the adoption of collaborative technologies indicates that: a) successful collaborative technologies diffuse from the private sector to the business sector and not vice versa, b) collaborative processes evolve and therefore cannot be(More)
The adoption of groupware in organizations is the result both of targetted organizational and technical interventions and the spontaneous and unplanned appropriation moves of the users. Training ist the core of a groupware (organizational) implementation. Here the targetted actions of the implementors and the unplanned appropriation by users meet and the(More)
Währenddie eGovernment-Forschung für Bürgerserviceüber das Inter-net undd ie Umsetzung durchgehender Prozesse schon bedeutende Ergebnisse er-arbeitet hat, steht die Neugestaltung derB ürger-Verwaltungs-Interaktionv or Ort trotz der Etablierungv on Bürgerämtern erst am Anfang.I mv orliegendenB eitrag stellen wir am Beispiel der Neubürgerberatungder Stadt(More)