Bessie Chong

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Lack of trust has been frequently cited to be one of the key factors that discourage customers from participating in e-commerce, while cultural differences affect the formation of trust. As such, this cross-cultural study aims at establishing a conceptual framework to investigate the primary antecedents of online trust and the mechanism that converts(More)
In commercial transactions, trust in sellers (TIS) is the degree of trust that buyers bestow upon sellers. The existence and level of TIS is obviously a factor determining whether buyers will buy. TIS is particularly important in consumer-to-consumer e-commerce transactions, such as online auctions, which are characterized by anonymity and asymmetric(More)
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